44cd Privacy Policy

1 Introduction and Applicability

44cd ("we", "our", "platform") is an online casino and betting service provider. This privacy policy explains how we collect, use, store, and disclose your personal information when you use our website (44cd.cam).

By registering on our platform or using our services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, you are requested to refrain from using our services.

This policy applies only to individuals aged 21 or older. We do not knowingly collect information from minors.

2 What Information We Collect

We may collect the following types of information:

Personal Identity Information

• Full name and date of birth
• Email address
• National ID card or passport number (for identity verification)
• Residential address

Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts

Technical Information

• IP address and browser type
• Device information (mobile, tablet, or computer)
• Cookies and session data
• Platform activity log data

Gaming Activity Information

• Game play history and betting records
• Win and loss information
• Bonus and promotion usage history
• VIP level and loyalty points

3 How Information Is Collected

44cd collects information in the following ways:

• Registration Form: Information you provide when creating an account.
• Identity Verification (KYC): Information collected during the identity verification process to comply with financial regulations.
• Transaction Processing: Information automatically recorded during deposits or withdrawals.
• Customer Service Communications: Information you share via live chat or email.
• Cookies and Tracking Technology: Technical information automatically collected while browsing the website.

4 Purposes for Using Information

We use your information for the following purposes:

4.1 Account Management

Your personal information is required to create, verify, and manage your 44cd account. This includes the login process, password recovery, and security verification.

4.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. The minimum deposit is ৳200 and the minimum withdrawal is ৳1,000.

4.3 Security and Fraud Prevention

Technical information is analysed to ensure account security, prevent unauthorised access, and detect suspicious activity. All data is protected on our platform using SSL encryption.

4.4 Responsible Gaming

Using gaming activity information, we can identify problematic gambling behaviour and provide assistance when needed. Visit our Responsible Gaming page to learn more.

4.5 Customer Service

Your information is used to resolve issues and answer questions through 24/7 live chat support.

4.6 Bonuses and Promotions

Your account and transaction information is used to provide the welcome bonus (100% on first deposit up to ৳15,000), VIP cashback, and other offers.

4.7 Legal Compliance

Information is stored and used to comply with applicable laws and regulations and to respond to lawful requests from authorities.

5 Information Storage and Security

44cd places the highest importance on the security of your personal information. We use industry-standard security measures:

• SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
• Secure Servers: Your information is stored on secured servers with controlled unauthorised access.
• Two-Factor Authentication: Additional verification measures for login and important activities.
• Regular Security Reviews: System security is regularly tested and updated.
• Staff Training: Our staff are trained in data protection and are bound by confidentiality agreements.

The retention period for information depends on the type of information and applicable legal requirements. Information may generally be retained for a specified period after account closure in accordance with legal obligations.

6 Sharing Information with Third Parties

We do not sell your personal information or provide it to third parties for advertising purposes. However, limited information may be shared in the following cases:

• Payment Processors: Necessary information is provided to payment gateways to process bKash, Nagad, Rocket, Upay, and bank transactions.
• Identity Verification Services: Information may be shared with trusted verification partners to complete the KYC process.
• Technology Service Providers: Contracted suppliers for website operation and technical services may have access to limited information.
• Law Enforcement Agencies: Information may be provided in accordance with the law upon a valid court order or government authority request.
• Fair Play Assurance: Limited information may be shared with industry-standard security services to prevent fraud and cheating.

All third parties are bound by confidentiality agreements and may only use information for specified purposes.

7 Cookie Policy

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for the basic functionality of the website, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help us understand website usage and improve the experience.
• Security Cookies: Help prevent fraud and cyberattacks.

You can control cookies through your browser settings. However, disabling certain cookies may limit the functionality of the website.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access Information

You can request to view what information we hold about you. We will endeavour to respond within thirty (30) business days.

8.2 Right to Correct Information

You can request a correction if there are any errors or inaccuracies in your information.

8.3 Right to Request Deletion of Information

You can request that your information be deleted in certain circumstances. However, it may not be possible to delete all information due to legal obligations.

8.4 Right to Object to Processing

You can object to the use of your information for specific purposes.

8.5 Right to Close Your Account

You can close your 44cd account at any time. Even after account closure, certain information may be retained as required by law.

To exercise these rights, contact us at [email protected].

9 Privacy of Minors

44cd strictly provides services only to individuals aged 21 or older. We do not knowingly collect personal information from any minor.

Age verification measures are in place at the time of registration. If we become aware that a minor's information has been accidentally collected, it will be deleted immediately and the account will be closed.

If you have information that a minor is using our platform, please contact us.

10 International Data Transfers

Our servers or third-party services may be located outside Bangladesh. In such cases, your information may be transferred internationally.

For any international data transfer, we ensure that adequate data protection measures are in place in the destination country and that industry-standard security agreements are in effect.

11 Changes to This Policy

44cd reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:

• Publish a notice on the website.
• Registered email addresses may be notified.
• The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after changes will be taken as acceptance of the new policy. It is recommended that you review this page regularly.

12 Related Policies

Along with this privacy policy, the following policies also govern the use of our platform:

• Terms and Conditions — General terms for using the platform.
• Responsible Gaming — Guidelines for safe and healthy gaming practices.
• About Us — Introduction and goals of the 44cd platform.
• FAQ — Common questions and answers.

If you have any questions or concerns, contact us via 24/7 live chat support or by email.